We are looking for a Technical Client Assistant who can communicate directly with clients and provide accurate answers to their technical questions. This is not a developer role. You will use your software development experience to understand client requirements, troubleshoot technical issues, explain solutions, and communicate effectively with clients and internal engineering teams. Responsibilities - Communicate directly with clients via email, chat, and video calls. - Understand and respond to technical questions and requirements. - Troubleshoot issues and provide clear, accurate solutions. - Explain technical concepts to both technical and non-technical clients. - Coordinate with developers and engineering teams when escalation is needed. - Follow up with clients and ensure technical issues are properly resolved. Requirements - 5+ years of Full Stack development experience. - Native or fluent English with excellent written and verbal communication. - Strong understanding of web applications, APIs, databases, cloud services, and software architecture. - Strong troubleshooting and problem-solving skills. - Ability to understand complex technical questions and explain solutions clearly. - Comfortable communicating directly with U.S. and international clients. - Professional, reliable, and detail-oriented. Preferred - Previous client-facing, technical support, consulting, or solutions engineering experience. - Experience with SaaS products, APIs, and third-party integrations. - Experience working with U.S.-based clients. Important: This position focuses on technical communication and client support, not software development.