Question 1

How does escrow payment work?

Accepted Answer

When you accept a proposal, you deposit the agreed amount via PayPal to the escrow system. Funds are held and released to the freelancer only when you approve the delivered work.

Question 2

What are ProLatamWork's commissions?

Accepted Answer

For freelancers: 5% up to $500 USD, 10% from $500–$5,000 USD, 15% above $5,000 USD. For clients: posting projects is completely free.

Question 3

How are freelancers verified?

Accepted Answer

All freelancers go through a KYC (Know Your Customer) process where we verify their identity with official documents before activating their profile.

Question 4

What happens if there is a problem with the work?

Accepted Answer

ProLatamWork has a dispute system. You can open a dispute and our team will mediate to reach a fair solution based on evidence from both parties.

Question 5

How do I withdraw my earnings as a freelancer?

Accepted Answer

Freelancers can request withdrawals to their verified PayPal account with a minimum of $20 USD, once every 7 days, as long as there are no active escrow funds.

Question 6

Can I hire freelancers from any LATAM country?

Accepted Answer

Yes, ProLatamWork connects clients with verified freelancers from Mexico, Colombia, Argentina, Chile, Peru and all of Latin America.

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